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Coller Industries Logo

 

1-800-272-5729

Monday ‒ Friday 7:00 AM to 5:00 PM (MT)

1-800-272-5729

7:00 AM - 5:00 PM (MT)

Monday - Friday

Due to the holiday season, UPS has altered some of their shipping services. This may impact your receipt date of our products.
If you need a specific receive by date, please contact customer service at 1-800-272-5729.

Art Requirements


High-quality artwork is required for all processes. All artwork will be reviewed by a designer and adjustments to your order made if necessary.


We understand that preparing and sending your artwork can be complicated. If you have any questions or need assistance, please contact us at 1-800-272-5729



General Information


High-quality artwork is required for all processes. All artwork will be reviewed by a designer and adjustments will be made to your order if necessary. These adjustments will be shown on your proof prior to production. If any adjustments to your artwork must be made by Coller Industries Incorporated, additional charges may apply.


Unfortunately, we cannot consider faxes, photocopies, business cards, printed products or photos of any of the above to be print-ready artwork. We can quote most jobs by using such artwork, but we cannot use this art for production. Artwork submitted must be PC compatible. If you want to submit files that have been created on a Macintosh, please convert all text to curves and save it in a PC compatible format.


All artwork received must comply with all trademark, copyright, patent and related laws and acts, and are the responsibility of the customer. Each customer assumes full responsibility for all claims and litigation arising from alleged infringement of licenses, patents and copyrights on any requested design and copy.


Vector Art


VECTOR ART: All laser engravings require vector art files. These files include: .eps, .ai, .cdr, .pdf.


If you do not have a vector art version of your logo available, you have three options. (1) Switch to a process that does not require it (if available), (2) complete the job without the artwork or (3) authorize the creation of vector artwork. Our design team will contact you if there are issues with your artwork so that you may decide how to proceed.


VECTOR ART: Just because an image has been saved in one of these formats does not mean the artwork itself has vector information included. Before submitting your artwork, convert all text to curves or outlines.

Vector art means the computer mathematically plots the outline of each shape and applies a fill color. The computer knows exactly what shapes are in the image. If you zoom in on a vector file, the colors remain clear, the edges clean and well defined (see sample below). Unless you have a vector program on your computer (e.g. Adobe® Illustrator, CorelDRAW), these files will not be viewable.

example of vector art

BITMAP ART: All images need to be high quality, 300 dpi or better. An image from the internet (usually .jpg, .png, .gif) saved at a resolution of 72 dpi may look great on your monitor, but will not print well. You cannot improve the quality of the image simply by saving it with higher dpi settings. The image will have more dots per inch, but the quality will remain the same or even degrade further.

Bitmap art uses a grid of tiny squares of color (pixels) to create the image. The computer will not know what shape is in the image because it does not recognize color differences in pixels. When you zoom in on a low quality bitmap image, you will see squares, rough edges and uneven colors (see sample below).

example of bitmap.

VECTOR ART CREATION FEE: $30.00 - This must be prepaid before file conversion begins. You will be charged for this service even if your order is not completed. At your request, we can send the completed files to you for future projects. There is a 24 hour turnaround time for vector file creation, which will delay your proof arrival.


Fonts


On every order page, there is a list of recommended available fonts for each process. If you have a specific font that you would like to use, and it is not shown for your chosen process, you may request it and we will see if it is available. You will be advised if there are any problems with your font request.